Medterra CBD Company Profile

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Medterra Company Profile

For CBD users who expect the highest quality extracts at a reasonable price, Medterra CBD is a match made in heaven.

Who Is Medterra CBD?

Founded in 2017, Medterra CBD is a small West Hollywood-based company which prides itself in providing the highest quality CBD oil extracts and 99 percent pure CBD isolate at an affordable price. With a passion for the power of CBD, they strive to provide their customers with the highest quality tinctures, topicals, and capsules.

What Are Medterra CBD’s Company Values?

Medterra CBD places a premium on the purity, quality, potency, and safety of their CBD products. What’s more, they believe in providing the highest level of customer service to each and every one of their customers.

In keeping with these values, Medterra CBD makes the certificates of analysis of each product available on their respective pages. They also encourage customers to contact them directly should they have any questions about their specific product.

Medterra CBD’s Dedication to Quality

Because Medterra CBD has chosen to partner with the Industrial Hemp Research Pilot Program of Kentucky, every purchase you make is guaranteed seed to sale. What’s more, their experts incorporate knowledge from industrial farming, food-grade compound extraction, vegetable genetics, and quality control to yield the highest quality CBD.

What Is Seed-to-Sale?

Seed-to-sale—which is sometimes called track-and-trace—is a process by which CBD products are tracked. In order to maintain transparency and ensure compliance, every entity which plays a part in the CBD product’s supply chain is required to use a seed-to-sale system.

First and foremost, this system is responsible for protecting the health and safety of consumers. Second, such a comprehensive system ensures that every entity along the supply chain is in compliance with the laws and regulations of their local governments.

In short, this means a safe, effective, high-quality, and consistent CBD product for you, the consumer.

What CBD Extraction Method Does Medterra CBD Use in Their Products?

In order to provide their customers with the purest, cleanest CBD oil available, Medterra CBD uses the supercritical CO2 extraction method.

Basically, CO2, or carbon dioxide, is frozen and compressed until the gas reaches a supercritical, liquid state. Then, the supercritical CO2 gas is brought to 69 degrees F and placed under 75 pounds per square inch of pressure.

Then, this CO2—which has qualities of both a liquid and gas—is passed through high-quality industrial hemp in an extractor. The gas extracts all the terpenes, cannabinoids and other compounds from the plant. Once that process is complete, the supercritical CO2 is condensed and reused for the next extraction.

This process yields the best CBD because it filters out chlorophyll and other contaminants, leaving behind a product that is potent and safe.

Medterra Company Profile

Medterra CBD Third-party Testing and Results

In accordance with the Industrial Hemp Research Pilot Program, Medterra CBD must submit every batch of CBD for third-party lab testing. In turn, Medterra CBD maintains its transparency by making those results available to the public.

Generally speaking, their certificate of analysis may be found here and here. However, a more detailed analysis may be found on individual product pages.

In short, ProVerde tests each sample for:

  • Microbial contaminants
  • Heavy metals
  • Yeasts and molds
  • And more.

Where Does Medterra CBD Source Its Industrial Hemp From?

All their hemp plants are grown on farms that are part of the Kentucky Industrial Hemp Research Pilot Program. To date, there are only 250 participants, and anyone wishing to join must send in an application.

What Are Other Customers Saying About Medterra CBD?

Unlike many other companies, Medterra CBD has a testimonials page placed prominently on their site. Though they are a fairly new business, the vast majority of the ratings are very good. Customers use Medterra CBD’s products for everything from pain relief to getting a better night’s sleep.

CannaInsider gives Medterra CBD an overall rating of 4.62 out of 5 stars. They rated Medterra CBD’s tincture on its price vs. value, CBD content, color, and taste.

They appreciated that Medterra CBD makes its third-party lab results readily available to customers. Also, they note that the tincture is colorless and odorless, which may make it more palatable.

CBD Origin gives Medterra CBD an overall rating of 4.9 out of 5 stars. First, they were very impressed with the company’s overall branding, as both their site and packaging are very aesthetically pleasing.

However, they note that the appearance of quality is more than skin-deep. The tincture itself is almost clear, which is a good indicator of quality. Plus, the dosage is written right on the dropper so customers always know how much they’re taking.

Medterra CBD’s Dedication to Customer Service

Firstly, Medterra CBD prominently displays their contact form on their page. Also, a live chat feature with a chat balloon lets customers send any questions, comments, or concerns directly to the team.

Medterra CBD notes that any orders placed after 2:00 PM Pacific Standard Time are shipped the next business day. Typically, though, you should expect to receive your product within 4-7 business days after your order has been processed.

Once your order has shipped, you’ll receive a tracking number, but you should allow time for the tracking information to be updated.

Unlike other companies, Medterra CBD offers a 30-day, money-back guarantee. However, the customer will be responsible for paying any return shipping costs.

Medterra Company Profile

If customers need to file a damaged goods claim, they must do so within 72 hours of receiving the product. Additionally, they must include detailed accounts of the damage along with photographic proof.

Medterra CBD ships their products through:

  • USPS First Class
  • USPS Priority Mail
  • FedEx SmartPost
  • FedEx Express Saver
  • FedEx 2 Day
  • and FedEx Standard Overnight.

Lastly, though Medterra CBD ships to all 50 states and internationally, they do not ship to Canada or Australia at this time.

Medterra CBD’s Product Catalog

Currently, Medterra CBD offers:

  • CBD oil tinctures
  • Topical cooling CBD cream
  • CBD gel capsules
  • CBD sleep aids
  • CBD 99 percent pure isolate
  • CBD Good Morning capsules
  • And CBD Women’s Monthly wellness

Our Verdict

Medterra CBD has done a great job with their branding. As another reviewer noted, their packaging is attractive, and so is their site.

All links to their contact form, customer testimonial, shopping, frequently asked questions and CBD education pages are readily available.

We love they are a part of the Hemp Research Pilot Program and only wish more CBD companies would follow suit.

In short, if you’re looking for the perfect blend of quality, consistency, and attention to customer service, look no further than Medterra CBD.

Last modified: June 28, 2019